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Express Flooring
Contact Center Dashboard
Built from Five9 standard reports · Prototype v1.0
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Period Aug 24, 2026 – Sep 20, 2026 · compared with Jul 27, 2026 – Aug 23, 2026

Campaigns

Compare campaigns on volume, conversion, cost and compliance.

Telecom cost per set

Lower is better. Campaigns with no sets in the period are omitted.

Dialer abandon against the 3% line

Outbound campaigns only

Source: Five9 Campaign Performance Report

Campaign scorecard

Click a campaign to open its weekly detail

8 rows
CampaignTypeCallsDialsContactsSetsSet rateDialer abandonTelecom costCost per set
Setting — Web LeadsOutbound Setting3,1713,1711,01337637.1%1.7%$60.78$0.16
Inbound — Main LineInbound2,33102,06090543.9%n/a$185.40$0.20
Confirmation — Daily ListConfirmation1,8981,898000.0%0.0%$0.00
Setting — Home ShowOutbound Setting9379372037235.5%6.4%$12.18$0.17
Rehash — Unsold EstimatesRehash9379372996722.4%0.0%$14.95$0.22
Setting — Aged LeadsOutbound Setting8678671764324.4%10.3%$8.80$0.20
Inbound — Promo LineInbound846077529838.5%n/a$85.25$0.29
Inbound — Spanish LineInbound691063826842.0%n/a$57.42$0.21
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